Your details will only be shared with our logistics partner to enable us to complete your order.

Homemade Love does not collect or store Credit Card or Debit Card or banking information. Such information may be provided by you during the purchase transaction. However this data does not come to Homemade Love, It is directly transmitted through the payment gateway provider to the payment network or bank. No information is stored by Homemade Love.

Pricing and availability

Whilst we use our best endeavors to try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any items which you have ordered, we will inform you of this as soon as possible and give you the option to revise your order at the correct price or to cancel the order. All prices are inclusive of GST and Delivery.

Payment:

The payment gateway system provides you with an array of convenient options to purchase our products and services. These various options are through net banking, credit card and debit card and cash on delivery.

We do not accept cheques or demand drafts.

In case your payment fails, please contact us at team@homemade.love. We will respond to you within 24 hours of receiving your email.

Shipping and Delivery:

Keeping in mind that our products are handmade and homemade, please allow 5-7 days for your order to reach you. Once we receive your order, it will be processed and ready to be shipped within 1-2 business days. Depending on your delivery location, your package can take 4-5 working days to reach you after your order is processed.

Any guarantees or representations made as to delivery times are limited to India and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. If an order is out of stock, we shall advise you by email within 5 working days and offer you a refund.

. For any queries regarding the shipment of your purchase, please email us at team@homemade.love

Indemnity

You agree to indemnify, defend and hold harmless Homemade Love LLP, its partners, officers, employees, consultants and agents, from any and all third party claims, liability damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Usage

You must not misuse this Website. You must not use any of the information on this Website for your own use.

Refund Policy

Refunds are processed in a maximum of 15 days from the date on which Homemade Love LLP receives requests and approves.

Returns policy

Please refer to the Shipping and returns section for more details.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

Variation

Homemade Love LLP shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Complaints

Hopefully, you will be satisfied with our service. However, we operate a complaint handling procedure. Please email    @thomemade.love in the first instance.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of India and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of Delhi court.